Avenue Car Rental General Terms and Conditions

Driving age and driver license requirements

The minimum driver age is 21.
The maximum driver age is 75
Driving license must be held for at least 2 years.
In some cases if the driving license is printed in non-roman alphabet (Arabic, Chinese, Japanese, Cyrillic etc), an *international driving license is required.
*Please note: an international driving license/permit does not replace the requirement for a regular driving license. If using an international license/permit, a full driving license in the principal drivers name will still be mandatory in order to rent the vehicle.

Insurance

Cars are covered by a fully paid comprehensive policy.
However, in case of accident, damage or loss of equipment, the hirer is responsible for the first excess (deductible).
Withhold delivery of goods if any until necessary clearance by other Govt agencies e.g Health Dept, M.O.A etc or approval of any exemption is fulfilled
For the following category vehicles: A-B-C-G – excess is: €675.
For the following category vehicles: D-E-F – excess is: €1080.00.
The insurance policy does not cover the following:
Damage to the tyres
Replacement keys
Broken windows and side mirrors
Damage to the underside
Clutch and gear box
Damage to car interior and the windshield due to driver carelessnes
Damage to engine due to lack of oil or filling the car with the wrong fuel or careless driving
Damage caused by a driver being under the influence of alcohol or drugs
Damage caused by an unauthorized driver
Administration fees related to damage
Theft of the car
Stolen equipment inside the car (eg: GPS, radio, etc...)
Bank charges related to refund
Any damage not reported to us
Negligent driving or driving without due care and attention, including driving off-road and on un–tarmacked roads.

Customs Broker

Viship Logistics, particularly as customs broker, specializes in navigating the complex landscape of international trade regulations. Their expertise primarily benefits air freight in the following ways:

Payment

The estimated cost is payable at the beginning of the hiring period and adjustments will be made at the end of the hiring period. Guarantee/deposit for the insurance excess must be effected at the beginning of the hiring period and can be made by credit card accordingly.

Fuel supply

The customer is required to return the car with the same quantity of fuel present at the beginning of the hiring period. In the case of missing fuel, Avenue Car Rental will debit the cost of the missing quantity of fuel.

Availability

The models listed are according to our original fleet database. However, issues beyond our control may compel us to supply a vehicle of similar or higher standard at the same price. Vehicle images are representative only and non–binding.

Responsibility

Under penalty of the cancellation of the insurance policy, the customer agrees to not allow any other person to drive the car, except those authorised in the leasing agreement.

Avenue car rental are pleased to offer you a large fleet of vehicles to choose from for self-drive or with a chauffeur.

Quick Links

OFFICE 1

Royal Road, D’Epinay, Pamplemousses

OFFICE 2

Royal Road, Grand Bay

Tel : +230 243 38 59 / +230 54 23 48 95
Email : reservation@avenue-carrental.com